Privacy Policy: Voyage Customer App

Last Updated: 15 September 2024

Thank you for choosing Voyage Customer, a mobile application designed for registered voyage customers. This Privacy Policy is intended to inform you about the types of information we collect, how we use it, and the measures we take to protect your privacy. Please read this Privacy Policy carefully.

Privacy Policy for Voyage Customer Mobile App

Last Updated: 15 September 2024

Thank you for choosing Voyage Customer, a mobile application designed for registered voyage customers. This Privacy Policy is intended to inform you about the types of information we collect, how we use it, and the measures we take to protect your privacy. Please read this Privacy Policy carefully.

1. Information We Collect

– Personal Information: To use Voyage Customers, registered voyage customers can login and hence will be able to see the profile that they have provided at the time of registration. Registration is done using a separate web application.

Location Information: The application does not collect user location using GPS. However, during the creation of freight inquiry, the user can enter the freight pickup and delivery locations on the map.

Order Inquiry Information: Voyage Customer App allows customers to manage and view their freight inquiries and order details, including shipper information, consignee details, pickup location, and destination. This information is used to create orders in another system.

Media Content: No media content will be captured using this application

2. How We Use Your Information

Authentication and Authorization: The email and password are used for authentication and authorization purposes, ensuring that only approved customers can access the Voyage Customer app

– Order Processing: Customer and order inquiry information is utilized for the efficient processing, including order inquiry acceptance/rejection and order creation based on this inquiry.

Location Services: The application does not collect user location using GPS.

Media Content: No media content will be captured using this application.

3. Data Security and Retention

Security Measures: We employ industry-standard security measures to protect the confidentiality and integrity of your information.

Data Retention: We retain your personal and order information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

4. Third-Party Services

External Services: Voyage Customer App may use third-party services for features such as maps, or data storage. These services are selected for their commitment to privacy and security.

5. Updates and Changes

Policy Updates: This Privacy Policy may be updated from time to time. We will notify users of any significant changes. Please review this policy periodically.

6. Contact Information

Questions and Concerns: If you have any questions or concerns about this Privacy Policy, please contact us at info@voyagefreight.co.

By using the Voyage Customer app, you agree to the terms outlined in this Privacy Policy. Thank you for entrusting us with your information.

1. Information We Collect

– Personal Information: To use Voyage Customers, registered voyage customers can login and hence will be able to see the profile that they have provided at the time of registration. Registration is done using a separate web application.

Location Information: The application does not collect user location using GPS. However, during the creation of freight inquiry, the user can enter the freight pickup and delivery locations on the map.

Order Inquiry Information: Voyage Customer App allows customers to manage and view their freight inquiries and order details, including shipper information, consignee details, pickup location, and destination. This information is used to create orders in another system.

Media Content: No media content will be captured using this application.

2. How We Use Your Information

Authentication and Authorization: The email and password are used for authentication and authorization purposes, ensuring that only approved customers can access the Voyage Customer app.

– Order Processing: Customer and order inquiry information is utilized for the efficient processing, including order inquiry acceptance/rejection and order creation based on this inquiry.

Location Services: The application does not collect user location using GPS

Media Content: No media content will be captured using this application.

3. Data Security and Retention

Security Measures: We employ industry-standard security measures to protect the confidentiality and integrity of your information.

Data Retention: We retain your personal and order information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

4. Third-Party Services

External Services: Voyage Customer App may use third-party services for features such as maps, or data storage. These services are selected for their commitment to privacy and security.

5. Updates and Changes

Policy Updates: This Privacy Policy may be updated from time to time. We will notify users of any significant changes. Please review this policy periodically.

6. Contact Information

Questions and Concerns: If you have any questions or concerns about this Privacy Policy, please contact us at info@voyagefreight.co.

By using the Voyage Customer app, you agree to the terms outlined in this Privacy Policy. Thank you for entrusting us with your information.